You’ve done it. You have a first-time customer. Now, what’s the plan to keep that person coming back for more? First impressions last a lifetime, so make it a good one.
Netguru has identified five common mistakes you should avoid to keep your customers on board:
- Requesting too much information from the user
- Having no user engagement
- Providing too much information on one screen
- Assuming the user will be able to figure it out
- Not soliciting feedback
Want to know more? Check out the entire article here.