FAQ

Membership FAQs

How do I join IABC?

IABC offers you several options when it comes to joining our organization…

  • Join/renew online.
    or
  • Call IABC headquarters at +1 415.544.4700 or 800.776.4222 (in most of the U.S. and Canada)
    or
  • Download the IABC Membership Application, fill it out electronically and print it. Note: If you have problems using the interactive PDF, install the latest version of Adobe Reader and try again. If the problems persist, you can fill out the static membership application form by hand. Mail or fax your completed application form, with payment, to:

IABC Membership
155 Montgomery Street, Suite 1210
San Francisco, CA 94104
U.S.
FAX: +1 415.544.4747

Is a payment plan for dues available?

Yes, you can split your dues into four monthly payments.

How do I transfer a membership?

A membership can be transferred to another person within a company. However, the following criteria must be met:

  • The original member must have at least three months left on the membership and the membership must be a professional membership, not a 500 Club, student, retired, or other type of lifetime membership.
  • The original member is no longer with the company.
  • The employer sends a request to transfer the membership on company letterhead, which may be faxed or mailed to IABC headquarters. Please include current information of the new member, including name, title, phone and fax number, email and mailing address, and the name and member ID of the original member.

IABC
155 Montgomery Street, Suite 1210
San Francisco, CA 94104
U.S.
FAX: +1 415.544.4747

Why am I unable to log-in to the Member Dashboard?

You will need your IABC member ID to log-in to the Member Dashboard. Passwords are case sensitive- be sure your use of upper and lowercase match your IABC record. If you forgot your password, you can reset it here. If you have any problems logging in,  please e-mail Member Relations at member_relations@iabc.com for assistance.

How much are IABC membership dues?

Dues vary based on your chapter and country. See our dues chart for details. New and members lapsed 60 days past their renewal date will need to pay US$40 in application fees in addition to these amounts. If you live in an area not represented on the dues chart, please email member_relations@iabc.com with your location and request  a dues quote.

How long is a membership?

Professional, student, student transition, retiree, and most corporate package IABC memberships are 12 months, starting from the date the membership is processed. Multi-year corporate package memberships are available as well.

What other currencies does IABC accept? What are the exchange rates?

IABC accepts payment in US dollars, Canadian dollars, Australian dollars, and Euros. Call Member Relations for current rates at 1-800-776-4222 or 1-415-544-4700.

I looked on Member Search and couldn’t find Steven Q. Member even though I know he’s a member.

Most likely, Mr. Member has requested to be excluded from our e-directory. If Mr. Member wants to be reinstated in the electronic directory, simply have him call us at 800.776.4222 (from the U.S. and Canada) or +1 415.544.4700 (from all other parts of the world). He can also email us with his request at member_relations@iabc.com.

My address/phone number/email address has changed. How can I update my record?

The easiest way is to visit the Member Dashboard. Fill in the appropriate fields with the new information, and be sure to click Submit at the bottom of the second screen. You cannot change your name (e.g. if you get married) or chapter online. Please call or email us at member_relations@iabc.com to change your name or chapter.

How can I change my chapter?

When a member changes his/her mailing address with IABC, his/her chapter does not automatically change. To change a chapter, the member must specifically request it by one of the following methods:

  • Email your request to Member Relations at member_relations@iabc.com.
  • Call Member Relations at 800-776-4222 (US and Canada) or +1 415-544-4700 (all other countries)
  • Fax the request to +1 415-544-4747

I tried to join/renew online and couldn’t! What’s wrong?

If you received an error message, please forward it in its entirety by email to member relations at member_relations@iabc.com, explaining that you had problems enrolling or renewing online. Otherwise, call or e-mail our Member Relations (1-800-776-4222 or +1 415 544-4700, member_relations@iabc.com). This problem could be any number of issues. We have an error log, so we can try to sort out the problem. Worst case, our Member Relations staff can take the enrollment over the phone.

I have not gotten what I wanted from IABC. I’d like my dues refunded..

IABC bylaws prohibit refunding dues for any reason when a membership terminates.

Do I have to be part of a chapter?

IABC bylaws state that if a member lives within 50 miles or 80 kilometers of a chapter, he or she must join the chapter. If you live more than 50 miles or 80 kilometers from a chapter, you are welcome to join as a Member-at-Large. You can view a list of our chapters and regions here.

I’d like to be a member of two chapters. Can I do this?

The membership tracking system at IABC headquarters can only assign a member to one chapter. If you are interested in joining a second chapter, contact the president or VP of Membership of the second chapter to find out whether they can accommodate your request.

What are corporate packages anyway?

Corporate packages allow groups from companies to either take advantage of group discounts or receive extra value at a premium price. IABC offers four types of corporate packages; three of these offer discounts, while the fourth offers premium value at a premium price. Members become corporate package members when a payment is received for the package. (Packages must be paid with a single check or one charge to a credit card.) In the first year, HQ personnel will generate a price quote that calculates annual dues for all members, and then subtracts any months remaining on the memberships of current members. This process gets all members in the group on the same renewal date.

Package Group Size Flat rate price per person
Bronze 5 to 15 members   US$300
Silver 16 to 30 members   US$290
Gold 31 to 74 members   US$275
Platinum 75+ members   US$260

Our company is interested in a package. What’s the next step?

Email Gary Hill at corporate_membership@iabc.com with:

  • The first and last names of all people who would be part of the package, as well as the city, state/province, and country in which they are located.
  • The member IDs of any current IABC members who are part of the group.

Headquarters personnel will develop a price quote for the group for the first year and deliver it back to you. Once full payment and enrollment forms are submitted, existing members will be converted to corporate package members, and new members will be processed as corporate package members.

After we become corporate members, how do we take advantage of our discounts?

If you are paying by check for knowledge products or the World Conference, deduct the appropriate amount and include a note identifying yourself as a corporate package member. If paying by credit card, conduct your purchase as usual, but be sure to mention that you are a corporate package member.

Is there anything else I should know about corporate packages?

Sure, here are a couple things:

  • Members of a package can be in different chapters across the world. There is no requirement that members of a corporate package have to be in the same chapter.
  • By committing to two or three years, corporate members can increase their discounts on dues and other products.

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