Dysfunction within large organizations is so prevalent that most people either accept it as an inevitable fact of corporate life or assume someone else will deal with it. But must it be this way? Steve Goldstein answers this question with a resounding, “No!” In this webinar, Goldstein explains the nature of dysfunction present in most companies and other organizations, why it occurs, and most importantly, what leaders, at all levels, can do to tackle these issues and improve performance.
What you’ll learn:
- Proven techniques for solving problems and improving performance.
- How to understand and utilize the Five Principles of Engagement.
- How top leaders can improve the way they interact with their teams, employees, and customers.
Presenter/Steve Goldstein is the chairman of U.S. Auto Sales, and senior adviser to both Alvarez and Marsal and Milestone Partners. He has over 35 years of experience working as an operating executive at both global Fortune 500 companies (including as Chairman and CEO of American Express Bank), has served as director of numerous companies, and advises large and mid-size companies. Goldstein is the author of a newly published book about leadership and engagement, Why Are There Snowblowers in Miami? Transform Your Business Using the Five Principles of Engagement.
Date: 12 January 2017
Time: 11 a.m.–12 p.m. PDT / 2–3 p.m. EDT
Free to IABC members